These Terms of Service ("Terms") govern the use of the online pickup reservation and order management service "Anytime Reservation" (the admin console, the customer order pages and related features; the "Service") provided by GADANDAN CO., LTD. ("we" or "the Company") by shop operators ("Merchants"). The Merchant agrees to these Terms when signing up for the Service.
The Service provides web pages through which customers can reserve the Merchant's products for in-store pickup, order management, menu / stock / shop information management and optional features (message plates, staff order entry, etc.). Customers pay the Merchant directly at pickup; the Service does not process customer payments. We may change, add or discontinue features of the Service with reasonable notice in the admin console.
The Merchant shall register true and accurate shop information and keep it up to date. The Merchant is responsible for its login credentials (Google account) and shall not let third parties use them. Any operation performed through the account is deemed to be performed by the Merchant.
The Service is provided as a monthly subscription of USD 69 (excluding any applicable taxes), billed by card through Stripe. New Merchants receive a 14-day free trial; the first charge occurs at the end of the trial unless the subscription is cancelled before then. Subscriptions renew automatically each month until cancelled from the admin console. Fees already paid are not refunded, and the Service remains available until the end of the paid period after cancellation. We may change the fee with at least 30 days' notice by email and in the admin console.
Sales contracts concluded through the Service are between the Merchant and the customer. Product quality, allergens, pickup, handling of cancellations and refunds, and customer inquiries are the Merchant's responsibility. The Merchant shall comply with the laws applicable to its business, including food safety, consumer protection and tax laws.
Shop information, menus and order data registered by the Merchant are used to provide and improve the Service and for statistical analysis in a form that does not identify individual shops or customers. Customers' personal information is handled in accordance with our Privacy Policy. The Merchant may export its order data from the admin console.
We may temporarily suspend the Service without prior notice for maintenance, failures, natural disasters or other unavoidable reasons. The Merchant may cancel the subscription at any time from the admin console. We may suspend or terminate an account that violates these Terms or whose subscription payment fails after reasonable reminders.
The Service is provided "as is". We do not warrant that the Service fits the Merchant's particular purpose or will be free of interruptions or errors. If the Merchant suffers damage due to a cause attributable to us, our liability is limited to the total fees the Merchant paid to us in the three months preceding the damage, except in cases of willful misconduct or gross negligence.
We may change these Terms when the change is reasonable in light of the purpose of the Service. We announce the revised contents and effective date in the admin console and by email a reasonable period in advance. Continued use after the effective date constitutes acceptance.
These Terms are governed by the laws of Japan. The Nagoya District Court has exclusive jurisdiction in the first instance over any dispute relating to the Service.
GADANDAN CO., LTD.
Toride 19, Narumi-cho, Midori-ku, Nagoya-shi, Aichi 458-0801, Japan
President & CEO: Yoshiaki Fukui
Corporate Number: 1180001142946
Phone: +81-90-7838-8683
Email: support-global@cakesystem.net
Established: October 4, 2026